Crossplay Multiplayer Issues
Hello everyone,
We are seeing reports of players having connectivity issues, getting disconnected, and simply being unable to connect to some sessions due to the latest patch that introduced crossplay. We and Piktiv (the ones who've helped us implement crossplay) are looking into it, and there are tweaks and fixes in the works.
If you've started encountering issues after the crossplay update, please provide us with the following information down below:
* What Operating System are you using?
* Are you playing the game via Steam or Microsoft Store? How's the server hosted?
* How often are you experiencing issues?
* When does it occur? Can you play the game fine for a while before issues arise?
If you have any additional information you'd like to share, you can of course do that as well!
Thanks in advance, and we apologize for the inconvenience.
Comments: 137
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11 Mar, '24
<Hidden> Admin PinnedTo use Crossplay, the following is required:
- Not being behind CGNAT, double NAT or strict NAT. Most VPN services do this (e.g. NordVPN), as well as many ISP that have a lot of clients. Best to call your ISP and ask them if you are behind CGNAT and if they can remove you. If you use VPN, in addition to disabling the program, you might need to also disable their background running services.
- Xbox players should consult this guide:
https://support.xbox.com/en-US/help/hardware-network/connect-network/troubleshoot-party-chat
- Router and PC configured to use IPv4
- Following packages installed:
Windows: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170
Linux: sudo apt install -y libpulse0 libpulse-dev libatomic1 libc6
Steam deck: update your OS or play in proton compatibility mode + Vulkan
For more support, join our official Discord at:
https://discord.com/invite/valheim -
30 Sept, '22
<Hidden> MergedAfter a minute or even less i get disconnected from my friend’s server. If i host the server then he gets disconnected. The problem seems to affect player that downloaded the game from xbox game pass.
1 -
01 Oct, '22
<Hidden> MergedMy friend got the game on xbox game pass, he is hosting a cross play server, from 5 friends who join the server i am the only one at steam client and i keep getting disconnected at random intervals of time. I know that is a recent patch, but id like to know if there is something to do that can fix this problem, from the possible solutions that i found browsing the internet nothing worked.
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01 Oct, '22
<Hidden> MergedMy friend just got the game on Game Pass (PC) while I have both on Steam and Game Pass, whenever I join his game I get a connection issue icon blinking on my screen and am disconnected seconds later. The same is true when he connects to mine and when both of us use the Game Pass version.
1
I've also noticed the same complain on r/valheim
No mods are installed and we're running on patch 0.211.7 -
01 Oct, '22
<Hidden> MergedI am using the game pass version and am having trouble staying connected to my friends for the game. After connecting to the server (crossplay), the game is unplayable. I get a weak connection icon and after about 20 seconds it is fired from the server and so every time. Then he gets a lost conection message. Can it be fixed somehow? I would like to add that my download speed is 60mb and sharing is 10 and that my colleagues live 300km from me. I tried to turn off the fire wall and nothing. I don't use antivirus.
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01 Oct, '22
<Hidden> MergedAs the title suggests. I keep joining a friend, but then disconnecting after a couple of minutes of play. No explanation, just 'disconnected'. I'm baffled 🙄
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01 Oct, '22
<Hidden> MergedIn an online server 8 (people) / 10 with CROSSPLAY (on) the game crashes consistently for 1 of the players in the group. (7/8 play through Steam, one of the Steam users crashes)
When Crossplay is off, the player can join easily and has no issues maintaining connection. Though ofcourse the Gamepass player can't join then. -
02 Oct, '22
<Hidden> MergedKeep getting disconnected in friends server thx to crossplay on xbox game pass version.
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02 Oct, '22
<Hidden> MergedI've discovered that playing with friends on the same platform with the crossplay feature active, causes connectivity issues for those who are not the host.
3
I own the game on steam and I was trying to play with two other friends: one on steam and one on the microsoft xbox app. My friend that was playing on steam was the host and I was constantly being disconnected while my other friend playing on the xbox app had no issues whatsoever.
Then we tried playing with the crossplay feature disabled and I had no connectivity issues but of course my friend that only had the game on the xbox app couldn't play with us. -
02 Oct, '22
<Hidden> MergedWhen I try to get into my friend's world, or he into mine, the map doesn't render properly, and soon after, we're disconnected.
1 -
02 Oct, '22
<Hidden> MergedWhen I try to get into my friend's world, or he into mine, the map doesn't render properly, and soon after, we're disconnected.
1 -
03 Oct, '22
<Hidden>We have been playing solo for a few days. 3 of us with the game in gamepass tried to connect to the server of one of us. Impossible, after 30 seconds, disconnect or error. Impossible to play together. All in windows 10 and hi end PC's.
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03 Oct, '22
<Hidden>Me and 5 friends have purchased the Xbox Game pass service and we all get the message disconnected after a minute after entering any server. This includes all server types, dedicated and in-game.
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04 Oct, '22
<Hidden>* What Operating System are you using?
Win 10 Professional
* Are you playing the game via Steam or Microsoft Store? How's the server hosted?
Via xbox game pass, server is hosted in my vps ubuntu 20.04
* How often are you experiencing issues?
Very ! when crossplay is turned on u can't stay more than 30 seconds online
* When does it occur? Can you play the game fine for a while before issues arise? literally a few seconds after logging, and happens for everyone -
04 Oct, '22
<Hidden>Windows
Steam
Every single time
Issue presents every time I log into a friend's game, after less than a second of "play" -
04 Oct, '22
<Hidden>I play from steam and my friends from gamepass, either I host and they are kicked out instantly or in a span of 10 minutes. Some were lucky we spent half an hour playing but still. Windows 10 OS, regular server hosting through the game. We have not been able to play at all!!
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04 Oct, '22
<Hidden>Hi, I am having the same issue with the people above me. When I try to connect to a friend´s world (where I am not the host), the game either fails to connect or gets me disconnected after a minute or two. I am playing through xbox gamepass for PC.
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04 Oct, '22
<Hidden> AdminPlease everyone, try again now that we have 0.211.8 version out on both MS game store, and Steam =)
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04 Oct, '22
<Hidden>I play on windows with steam. Server hosted by a Steam user with Crossplay 'On'. Every time I tried to enter it either said Disconnected or Failed to connect, it also crashed a lot the time. Sometimes I could join for around 10 to 30 seconds but then an icon in the left upper corner would appear and seconds after that I got disconnected. When crossplay was turned off I could join just fine without any problems.
1 -
04 Oct, '22
<Hidden>Sorry, Smiffe - this update didn't fix anything. Still getting disconnected from crossplay servers.
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04 Oct, '22
<Hidden>I confirm that my friends and I are still disconnecting from the server on the Microsoft Store. How long will it take to fix a critical bug in the game? For over a week now, the only thing you can do in the game is to enter the menu. It is slowly starting to get frustrating.
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04 Oct, '22
<Hidden>Same here, both players on game pass, server rented through gtx. Everytime I log in I get disconnected within 2 minutes. I'm on Windows 11 running 211.8, the server is up to date as well. I've uninstalled and reinstalled, checked network adapter drivers, cleared caches, restarted the server...etc. Nothing fixes the issue. The game is not playable in multiplayer at this point for us.
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04 Oct, '22
<Hidden>* Windows 10
* Microsoft Store (gamepass) - I host a normal server (not dedicated). Version 0.211.8
* Every time someone connects to host.
* Host is fine, when someone connects, they see the connection issue icon on top left and get kicked after 20 sec or less. Does not matter if I host (gamepass) or my friend (steam), we both get the issue when joining the host (using the new code system). -
04 Oct, '22
<Hidden>PATCH 0.211.8
OCTOBER 4, 2022
After updating to the latest patch on Steam, I can not access my server or my family server. The game will not load beyond the start page where I pick which server or single seed to play from. -
04 Oct, '22
<Hidden>* What Operating System are you using?
Win 10 Professional
* Are you playing the game via Steam or Microsoft Store? How's the server hosted?
Game pass, self-hosted in game
* How often are you experiencing issues?
It happens all the time, every time someone tries to log on to the server.
* When does it occur? Can you play the game fine for a while before issues arise?
literally a few seconds after logging, and happens for everyone -
05 Oct, '22
<Hidden>Hi, i am having this issie aswell ever since the crossplay update.
I am using windows (pc)
Bought game from steam.
My friend is the host and sometimes i fail to connect. When i do connect after maybe 10 mins of playing i disconnect from server. When i reconnect back i keep disconnecting after about 1 min of play.
Has heppend everytime since i have jumped on since the crossplau update.
I give up after 3 disconnects and play something else. I have tried several days in a row but this issue keeps happening -
05 Oct, '22
<Hidden>I can confirm the bugs I reported earlier are still happening even after the latest patch
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05 Oct, '22
<Hidden>Me and my friends tried to host servers on both the game pass and steam, but to no avail! The person that hosts is fine, the people that try to join the server disconnect after a few minutes, sometimes immediately.
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05 Oct, '22
<Hidden>What Operating System are you using? WIndows 11 version 22h2
* Are you playing the game via Steam or Microsoft Store? Doesn't matter where i play, i have connection drops all times.
*How's the server hosted? Community server by game
* How often are you experiencing issues? All times when i try to connect on friends cloud game servers
* When does it occur? Any time after i enter a friend's world
* Can you play the game fine for a while before issues arise? The times changes after all connections, but nerver lasts to long. -
06 Oct, '22
<Hidden>Version 0.211.8
* What Operating System are you using?
Microsoft Windows 11
* Are you playing the game via Steam or Microsoft Store? How's the server hosted?
Microsoft Store/Game Pass - Tried direct connection and community
* How often are you experiencing issues?
10 seconds into the connection attempt
* When does it occur? Can you play the game fine for a while before issues arise?
Can join and play for about 20 seconds on avg before it disconnects -
06 Oct, '22
<Hidden>I still can't connect with the server that my friend hosts, we are all on the xbox gamepass! Sometimes I disconnect after minutes, sometimes immediately...
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06 Oct, '22
<Hidden>Same here, oddly enough it's not effecting everyone.
I play the game with two people. Me (Steam) and my friend (MS version) can play together flawlessly but my third friend (Steam) get disconnected all the time. If I disable crossplay me and the other Steam user can play flawlessly. -
06 Oct, '22
<Hidden>I download the trail of Valheim from the Xbox store and played it for hours with no problems yesterday (03/10/22) since installing the latest update today (04/10/22) my game is unplayable, it keeps crashing after around 5 minutes of gameplay resulting in me loosing a lot of items gathered and sending me back to my computer home screen
Ive updated my graphics card drivers and tried priorities whilst the game is running, ive tried a fresh install and verified files but nothing seems to be resolving the issue. -
07 Oct, '22
<Hidden>version 0.211.8
Win 10 Pro
Using game pass, self-hosted in game
It happens all the time, every time someone tries to log on to the server.
* When does it occur? Can you play the game fine for a while before issues arise?
not playable at all, frustating -
07 Oct, '22
<Hidden>Client OS: Windows
Server OS: Linux (not sure what distro hoster uses)
Client: Steam (me), Gamepass (others)
I run a dedicated server. With crossplay disabled I can connect through Steam just fine.
With crossplay enabled, PlayFab keeps disconnecting and reconnecting the server every 20 or so seconds. As a result we can connect neither via Steam, nor via Gamepass. Enabling crossplay means the server becomes completely unusable. -
07 Oct, '22
<Hidden>I tried playing with a friend: (0.211.8)
-Win 10 on Server PC + Clients PCs
-Gamepass Version on Server PC + Clients PCs
-Server hosted dedicated on the same PC via .bat or through the Game makes no difference
-I hosted the server and the friend hosted the Server, makes no difference
-Disconnects occur very frequently, after 30 seconds up to aprox. 3 Minutes
-We also tried disabling Firewall, disabling IPv4, forwarding Ports but no Luck
-I think it ran better with 0.211.7 because we played like 2 days before it became impossible but could be coincidence
Interesting: When I get kicked from a Server running by my Friend I get the DC-Symbol a few secons before kick. When he disconnects from my Server its no DC-Symbol, just instant kick.
Please Help! Thx! -
07 Oct, '22
<Hidden>The 0.211.9 PTB beta fixes this issue, just waiting for it to get published.
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07 Oct, '22
<Hidden>* What Operating System are you using?
Windows 8
* Are you playing the game via Steam or Microsoft Store? How's the server hosted?
Via Microsoft Store on Pc Game Pass
* How often are you experiencing issues?
Random, sometimes immideatly, sometimes after 5-15 minutes
* When does it occur? Can you play the game fine for a while before issues arise?
It occures literaly everywhere in the game, doing some exploring, or even when farming or building it's really frustrating -
07 Oct, '22
<Hidden>* What Operating System are you using? - Windows 10, Steam Deck Linux
* Are you playing the game via Steam or Microsoft Store? How's the server hosted? - Steam and PC Game Pass, P2P server, tried with both machines as host
* How often are you experiencing issues? - I can't connect. I see "failed to connect" on steam deck and "cannot resolve join code" on PC.
* When does it occur? Can you play the game fine for a while before issues arise? - It occurs every time and prevents me from playing the game. -
08 Oct, '22
<Hidden>Same problem here, using Windows 10, via gamepass, with other friends on gamepass... disconnects all the time.
Suggestion for the game: In-game option to disable the crossplay on gamepass, looks like the problem is crossplay, so, this would, at least, allow those not trying to crossplay to play -
10 Oct, '22
<Hidden>* What Operating System are you using?
Windows 10
* Are you playing the game via Steam or Microsoft Store? How's the server hosted?
Microsoft Store via Xbox Game Pass
* How often are you experiencing issues?
every 10-20m
* When does it occur? Can you play the game fine for a while before issues arise?
randomly every 10-20m, some players are usually more prone to disconnecting -
10 Oct, '22
<Hidden>I am using windows (pc)
1
Bought game from steam.
My friend is the host and sometimes i fail to connect. When i do connect after maybe 10 mins of playing i disconnect from server. When i reconnect back i keep disconnecting after about 1 min of play. We’ve played this game almost 200 hours and it just started after the cross play update. With cross play unchecked we fail to connect at all. -
10 Oct, '22
<Hidden>* What Operating System are you using?
Window 11 and my friend is windows 10 i believe
* Are you playing the game via Steam or Microsoft Store? How's the server hosted?
My friend has the game on steam and xbox game pass. i have it on game pass. he has tried playing with me on Steam and xbox version that didnt fix the issue. I have tried to host the server and so has he. We have tried everything possible!
* How often are you experiencing issues?
very often, less than every 10 minutes.
* When does it occur? Can you play the game fine for a while before issues arise?
Its very random and may be a coincidence but it always seemed to be when collecting an item off the ground almost like it was disconnecting me due to a latency/ server sync issue -
10 Oct, '22
<Hidden>* What Operating System are you using?
Windows 11
* Are you playing the game via Steam or Microsoft Store? How's the server hosted?
Microsoft Store via Xbox Game Pass
* How often are you experiencing issues?
Every 1-2 minutes
* When does it occur? Can you play the game fine for a while before issues arise?
I join my friend (also hosting from xbox game pass) and i get disconnected after few moments, he has the same problem when he joins my game. One week ago it was little bit better, we could've play for 30-60 minutes, now its really bad. -
11 Oct, '22
<Hidden>* What Operating System are you using?
Windows 11
* Are you playing the game via Steam or Microsoft Store? How's the server hosted?
Microsoft Gamepass on PC. The server I'm trying to connect is a third party host (citadel servers).
* How often are you experiencing issues?
Every time
* When does it occur? Can you play the game fine for a while before issues arise?
It occurs when Gamepass users on PC try to connect and are simply unable to, Steam users have no issues. Cannot play on the server at all. -
11 Oct, '22
<Hidden>* What Operating System are you using?
Windows 10, same as my friend.
* Are you playing the game via Steam or Microsoft Store? How's the server hosted?
I play using Steam, my friend with MS Store. We host using the game ("start game", select the server, tick "start server" and "crossplay" before starting). When I host, he cannot join or gets a crash. When he hosts, I get "incorrect password" every time. We've tried with a few different passwords and multiple attempts each time.
* How often are you experiencing issues?
Every time one of us tries to connect to the other's game. We've only tried this on one world though.
* When does it occur? Can you play the game fine for a while before issues arise?
No, neither of us can connect to the other. -
11 Oct, '22
<Hidden>Windows 11
Playing via xbox app on PC
I cannot host or join any server. Every time I enter "join game" tab it shows "choose server 0/0". When I try to type in ivitation code the "add server button" just do nothing. I can play the game only solo. That kind of problem only occures in this game. -
11 Oct, '22
<Hidden>* What Operating System are you using?
Windows 10
* Are you playing the game via Steam or Microsoft Store? How's the server hosted?
Microsoft Store, dedicated server is hosted through a company running the Steam version
* How often are you experiencing issues?
Within a minute of joining the server, every time
* When does it occur? Can you play the game fine for a while before issues arise?
Happens within a minute or two of joining the game. Started 10/11/22 and is now persistent. Sometimes I get the "server connection issue" icon in the top left of my screen, other times it just disconnects. I then cannot reconnect to the server until I restart Valheim and then again I get one connection, diconnect, failed to connect again. -
12 Oct, '22
<Hidden>Windows 10
XBOX Gamepass
Screen goes black (backlit) everytime I start game
Error occurs even prior to selecting character or world. Just starting the game will cause the error after a few minutes. If I select character and world fast enough I can play for a couple minutes before the error occurs. -
12 Oct, '22
<Hidden>* What Operating System are you using?
Win10
* Are you playing the game via Steam or Microsoft Store? How's the server hosted?
GamePass v0.211.9, trying to connect to a hosted server on a linux system. Server version is also 0.211.9
* How often are you experiencing issues?
When trying to connect to the server, everytime
* When does it occur? Can you play the game fine for a while before issues arise?
instant, can't join the server