'Logging in to backend service...' Error Help???

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I can't play multiplayer I play on xbox game pass the error appeared 2 days ago since then I have not been able to fix it I am using win 10 system

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Under consideration Suggested by: <Hidden> (18 Feb, '23) • Upvoted: 13 Apr, '23

Comments: 1

21 Feb, '23
<Hidden> Admin
Hello!

What kind of internet connection do you have?
Do you play on PC or Laptop?
Do you use Wifi or ethernet cable to connect to your router/switch/modem?

I assume it has worked before, but not anymore?
Have windows done a update since it worked last time?

Is the server or player your trying to connect to, online?
Do you use VPN service?